Player Complaints & Dispute Mediation

Mediation is a collaborative process where a neutral third party helps those involved to resolve disputes. It’s all about creating a safe space for conversations and finding common ground without the stress of going to court.

No, mediation itself is not legally binding unless both parties reach an agreement and decide to put that agreement in writing. The goal is to help you come to a mutual resolution, but you’re not obligated to accept any proposal if it doesn’t work for you.

Anyone involved in the dispute can attend mediation, including representatives or legal counsel. The more people involved, the better for finding solutions that everyone can agree on. We want all voices to be heard!

The duration of mediation can vary. Generally, sessions last a few hours, but the total time depends on the complexity of the issues and how willing participants are to collaborate. It’s all about finding the right rhythm to resolve things smoothly.

Costs of mediation can vary based on the mediator’s fees and the length of the sessions. It’s often less expensive than going to court, making it a cost-effective choice for resolving disputes without the hassle of litigation.